Timely for quote and for work. Did what they said they would do! Final product looks amazing. Practically a brand new bathroom! Great work and very professional! On both the kids and master. Wow!!! UPDATE After several weeks, we started to see some areas of the grout showing a grayish color. Overall everything is better than it was, but we have areas that have grayed and don’t look like the process was as effective as we initially thought. UPDATE Grout medic promptly sent a senior rep to the house today. They are resolving the gray. UPDATE Grout clinic scheduled a warranty repair and everything was done in a timely manner and looks awesome! Really appreciate the way George and team responded. Floors are WOW again!!
George was polite and helpful. The employee who applied the new grout was polite and professional. He did a great job.
Very professional, excellent customer service! Gus did a fantastic job. Knowledgeable and helpful. From start to finish best service company I’ve ever dealt with!
Carlos was on time, very hard worker, left tge bathroom cleaned up a decorated the bathtub area looking new.
Excellent Professional service from Jason. He showed up on time and did an awesome job - clearly explaining the work performed. HIGHLY RECOMMENDED
I am very happy with my Grout Medic experience. It wasn't an easy task- and yet it was handled very well with a plan B! Very happy I have the number out twice this morning alone!
My experience with Grout Medic was excellent. This was possible because of two people - George and Jason. George initially visited our home and laid out in clear language his recommendations. And Jason delivered an outstanding product. It it rare today that a contractor delivers quality above expectations! Thank you so much. Our custom master bathroom look almost new again after 15 years!
Grout Medic did an EXCELLENT job regrouting our old shower. It looks better than new, shower pan excepted because they do not do that type of service. Grout Medic sent an estimator out to look at the job, and recommended colors of grout and caulk to repair our shower. He said it would be a match for what we had. He tried a little upsell, but we told him we only wanted to do the shower and not the rest of the bathroom and he said OK, and did not try to hard sell us. The installer Jason came out at the scheduled time and was very professional, courteous and skilled at his job. In the end the grout and caulk are better than when we bought the home and Grout Medic provided instructions on how to keep mold from growing in the shower, with reasoning behind the use of squeegee and an old towel or microfiber to dry off residual water. We are very happy with Grout Medic and would recommend them.
Our shower was losing grout, had stubborn mold, and had lost a tile. Grout Medic cleaned, regrouted, and sealed it all after replacing the missing tile, all in one day. It looks brand new! 5 Stars!
Alex and Carlos were very professional and amazing at their trade. Alex especially was courteous and frequently checked to make sure that I was on board with the plan and comfortable with the process.
Great experience from getting quote to having work completed. Easy to schedule and great workmanship.
The guys came on time, they were friendly and professional. But most of all they did a fantastic job. I was so pleased with the work they did!
Jason was efficient with his time as well as precise and clean with our tile installation and grout and caulking replacement. He provided top tier service, making improvements to the project as he went. George provided expert consultation before the installation. Will return for any future tilework and cleaning!
Technicians show up on time and proceeded to work in all 3 bathrooms. They were friendly, helpful, and the work was done well, consistent with the discussed estimate. I would contract for any future work.
I called the Grout Medic after our initial work was completed, because I had concerns that we had wear in less than a year. Kelly is always very kind and easy to talk to, and George came back out to look at my shower. He provided lots of education that is very important for maintenance and agreed to have a tech come back out under the warranty. I requested that Gus come back, and he did. Gus did a great job, and went beyond my expectations. I think this team has great customer service, and I trust George and his expertise.
Amazing, Quality work!!! Soooo very pleased with the regrout and seal of my shower. Jason did a phenomenal job! Reasonably priced and it looks new! Thank you! I will be sure to use them again when I need work done in the future!
We called grout medic and an emergency type situation. We were getting our house ready to sell and my husband broke the soapdish so they came out. They also gave us an estimate for redoing our grout, and I have to say it was a little pricey, but oh my gosh, the way the bathroom turned out awesome looks like brand new did a great job. The guys were nice.!!!
My kitchen and laundry room floors look better than when new! Re-caulked primary bath walk- in shower, and re-grouted guest bath floor and bathtub/shower surround tile, as well as replacing all caulk. This was a big job, and Im thrilled with the results.
Gustavo replaced grout on tiles in two bathrooms, sealed with silicon and buffed and now I have new floors.
Awesome experience with the entire staff that I had contact with. Excellent workmanship! Highly recommend The Grout Medic!
Everything from the initial estimate to the actual service was top notch. The final result was great.
I was so pleased with the work that Carlos from The Grout Medic did in my master bathroom. I didnt want to remodel my master bathroom, so I had The Grout Medic come out and redo the grout work and the caulking. The work they did was impressive and I feel like I have a new bathroom. It looks awesome. I highly recommend them and will definitely use them for future work.
