Really impressed with Aaron and Caleb today. They showed up early, were able to diagnose the blockage quickly, and work spotter hard to get a resolution in 4-5 hours even though it involved digging up the area where the blockage was. Best of all Aaron was able to save me on the initial quote when it turned out I didnt need the power jet. Amazing!
Aaron was professional and did an awesome job. Finished the work in time. The service was bit pricey but work was high quality. I also signed up for the diamond club.
gabriel was fantastic, he explained options that could be done for toilet repairs. i was impressed with his professionalism and timely install.
we have experienced excellent service for several years. gabriel was fantastic this last service and walked me through each step letting me choose how to proceed. priced well and great service from gabriel.
Gabriel explained our options clearly. He used proper distancing. He protected my floors and left no mess. He was friendly and courteous. We were happy with the job he did.
The tub faucet started with a drip, turned to a stream, and basically decided to turn into a river once the repair was scheduled. We needed a new seat and washer. Aaron Wolfe came out, was professional (with shoe covers, mask, careful about letting the cats out, kind words...) and brought the tub back to what it hadn't been for 10 years. So so so grateful! He also put in an updated sink faucet in the other bathroom. All went well, and we are very happy!
I couldn't be happier! This was an 'A' experience. I will rest easy tonight. Thank you very much for a job well done. Sue
Gabe was very courteous and understanding. He could improve his demeanor by not leaning against walls and putting his hands on mouldings. I know he has gloves on and all that, but its just a little too hands on. :)
Chris was very professional & did great work! He took time to explain everything very thoroughly.
This is the second time in the last year that Aaron has come to help us with our plumbing problems. The first time it was the toilets and now it was the kitchen sink. He worked very courteously, efficiently, using all proper safeguards due to the pandemic, and solved the issues in record time. Ive never experienced such great service from a plumbing company before! Kudos to Steves Plumbing!!!
The customer service starting with Ashlee (phone rep.) and ending with Brandon (service plumber) could not have been better. Brandon was to the job on time and completed the work (new garbage disposal installation and new under sink water shut off) perfectly. Never any pressure to "upgrade" work and no sticker shock at the end of the job. Very complete in explaining what needed to be done in each case and giving us options on how to fix them. Communication was very good during work as to what he was doing. It is comforting to know that we have found a company (Steve's) and a plumber (Brandon) for any future work. Total quality from beginning to end. I HIGHLY, HIGHLY recommend this company and especially Brandon.
The tub faucet started with a drip, turned to a stream, and basically decided to turn into a river once the repair was scheduled. We needed a new seat and washer. Wolfe came out, was professional (with shoe covers, mask, careful about letting the cats out, kind words...) and brought the tub back to what it hadn't been for 10 years. So so so grateful! He also put in an updated sink faucet in the other bathroom. All went well, and we are very happy!
I called them when we had a massive leak. The tech was so awesome ...he stayed for 10 hours to fix the entire problem. I also really appreciated that they immediately connected me with a water damage company to prevent mold from setting in. Extremely nice guy, very talented and didnt leave until everything was working! Amazing!
Brody was awesome to have out here helping us! He was professional and patient. Will call again when a need arises.
Gabriel was professional, used appropriate COVID guidelines. He did a thorough inspection of our house and gave us an quote that we felt reasonable and we are going with a new hot water heater and complete new plumbing throughout our mobile home Work starts Monday with work to be done on Wed. We are expecting a good job based on Gabriels time talking with us
Our technician was on time, professional, polite, patient and all around easy to have in our house. He gave us options, explained them clearly and let us make decisions without feeling rushed. Highly recommend. Great experience all around. Will call again next time we need a Plumber!
As always, Aaron Wolfe demonstrated what I have come to expect from Steves Plumbing, courtesy, excellence and professionalism. Thanks again Steves Plumbing!
Chris was great yesterday. Super professional, courteous and patient. He walked me thru all the options for the repair. Once we agreed on what needed to be done he went above and beyond to get the job done right. Can't thank him enough for such great service.
I can't say enough good things about Steve's plumbing. Their office staff are professional and ready to get you the help you need. Their service is top notch. Chris spent the good part of the day making repairs to my house. He walked me thru what needed to be done, what the options were, what the risks were if I waited and how much it was going to cost. The entire time he was here he was professional (poor guy banged his head a couple times while under the house), courteous and above all patient. I highly recommend them!!
Aaron was thorough. I briefed him on the issue. Aaron checked up and downstream impacts of my water heater issue. He recommended work, but allowed me to decide what if any of these other impacts I wanted to fix. The price was reasonable. I will engage Steves Plumbing as my go-to plumber
They know how to take care of the problems. They are very helpful and courteous and caring. They leave the work area clean and neat. I will use Steves Plumbing again!
So thankful for Steves plumbing! They have come to our rescue a few times for different problems. This time, I called on a Sunday night for a rental property where a leak was discovered. They came out first thing Monday morning and the repair was done by noon. They also helped facilitate us getting a restorative company coming out immediately- that company was at our location within 30 minutes. That connection was invaluable. Super fast and friendly!
Thank you for the expert service from Your fantastic plumber... Chris Mazerolle! He fixed my drip! Now I can go to sleep at night and not constantly hear the sound of dripping water. Steves Plumbing is my new go company for plumbing services. Thanks
Brody did a fantastic job explaining our issues and options, and provided great information for an upgrade to tankless, which we pulled the trigger on. He had a temporary water heater in place before he left so we arent scrambling to figure out what to do about hand washing in the middle of a pandemic and he kept his mask on the entire visit, which I also appreciated.
Im so excited I found a great plumbing company ..Steves plumbing ...we just moved into a home in Edmonds, and Chris came to check out installing a gas line, so I can do a gas cooktop... he gave us also some great advice about our water heater and examined our crawlspace under the house.. giving some advice about the drainage situation.. we feel confident and lucky to have met him, and he represents a very professional company.. we signed up for the diamond club membership...
I called this morning about our Tankless Water Heater leaking. Someone came out within an hour. Brody did a great job explaining things to me and giving me options. He had to navigate my busy In-Home Daycare with difficult access to our unit. I was very happy with the service provided and will be using Steves Plumbing for any future needs!
Chris and Miguel replaced a kitchen sink faucet at our home yesterday. The job turned out to be harder than expected. They worked very hard, used different equipment and finally extracted the old faucet from the sink. We were impressed by their ingenuity, expertise, and perseverance in a hard job. We are happy,
We would like to commend Gabriel and Wolfe, who came to our house to fix a kitchen sink faucet. We are impressed by his efficiency and helpfulness.
Brandon and Drew came when they said they would, were friendly, professional and stayed until the entire job was finished...which admittedly was larger than any if us first expected! Working with them was a great experience. Id hire them again.
Chris and Miguel rock! They thoroughly checked out all my plumbing and answered all my questions. They spent the day servicing my water filtration system and repaired a leaky hose bib by crawling under my house in a really right space. They also informed me about other products and services that I will be thinking about for the future. Thanks guys for taking care of my needs. Monta
Absolutely the very best done by Brody. Excellent employee of Steves Plumbing. I am more than satisfied with the work completed. Bob Chisholm
Rey is the BEST. Not only does he scope everything out, follows best practices but he explains everything he is doing & why. He has a smile on his face, positive attitude & always has the customers best interest at heart. He's a keeper!
Brody and Wolfe worked quickly and efficiently to complete the repair work. I really appreciate how they kept me posted on their progress, as well as the extra care they took to keep my house clean. They were friendly yet professional, and answered the many questions I had. The pricing was very fair and honest. We will definitely use them for our next plumbing issue!
Brandon arrived on-times and even called ahead to let me know he was on the way. He took his time to check out everything, doing a really thorough job, including going under the house into the crawl space. He finished up in about an hour with a list of things he recommended and their urgency; fortunately with their yearly diamond service, nothing was urgent or needed to be addressed anytime soon. Thanks!
Excellent service. I used them twice. The plumber, Brody, was on time and did exactly what we spoke about. Price was right both time. I highly recommend this company.