Preparing a list of awesome comments from our customers!
I have been using AirRite services for almost 14 years because they are efficient, professional and fairly priced. I have been purchasing their service contract for my Chicago condo which includes a summer and winter HVAC checkup as that is the most attractive package. Most importantly, when you schedule an appointment a time slot is assigned to you and the technician is on time (often at the start of the window assigned) and I appreciate the call from technicians informing me they are en route. When one calls to schedule an appointment options are provided; and one is advised about the cost of onsite service calls when not included in one’s service contract, of course repair costs are separate line items (labor and parts). Leo, one of the technicians, has provided service to my unit a few times so he knows my HVAC unit and is friendly, professional and efficient. He possesses this professional friendliness and can explain technical issues in everyday language. I like when I am advised about possible items that need to be addressed when it is outside the service contract’s scope of work along with cost estimates so that I can budget for future service calls. I would highly recommend AirRite to customers because of their professionalism, competent staff and fair pricing. October 2025 Update: Leo continues to be absolutely superb and professional! Please note, purchasing an annual service contract along with continuity of service has worked out quite well for maintaining my HVAC system.
Steve, our repair person, was amazing! He was positive, thorough, helpful, and partnered with us regarding other key repair needs we had questions about. He always operates as a true partner in caring for our multi-unit building. No one enjoys heating or cooling challenges, but Steve always communicates clearly, and pursues the most long-term, cost effective solutions while reducing anxiety through his integrity and professionalism.
Service rep arrived during the scheduled time, worked quickly, answered all questions, and was friendly and courteous. Not much more you could ask for.
We have used Air Rite for our heating and cooling needs for over 30 years. I’ve never had a bad experience. We’ve used them for routine maintenance and repairs, spring and fall furnace and air conditioning checks, and replacement of furnaces and air conditioning units. Steve, the technician, arrived promptly and performed the furnace check quickly and efficiently. He was courteous and knowledgeable and answered all of our questions. He’s serviced our HVAC units before and is one of the best of the Air Rite techs.
Anthony called to let me know he would be here at 8:00 AM and arrived on time. He was very courteous, neat, and explained everything. My sister Ruth Ann appreciates Air-Rite scheduling the work on short notice while I was in town to help her.
Air-Rite Heating & Cooling & our technician Terry Lyons are very efficient, professional, reasonably priced, and customer friendly. They have been servicing our furnace and air conditioner for many, many years. We are very happy, satisfied customers!
There’s no technician better than Terry Lyons. Pleasant, knowledgeable, interactive and a joy to have in my home. Routine autumn furnace check.
Terry provides quality work and is always friendly and dependable. He is the only one we recommend. We never have had a problem since Terry has been providing service for about 25 years.
Ralph is a very good technician. He's been to the house a number of times. He always explains what he's done in understandable terms. If there are any concerns, he'll point them out. We're very happy with his work.
you guys have been professional, friendly, and competent over the 20 plus years you have serviced our heating and cooling
Marco went beyond the call of duty. He knows what he is doing. Could tell me everything I wanted to know!
Steve has always been very knowledgeable of the air conditioner and furnace He does a thorough job when he comes for the check-ups
I am very pleased with every aspect of Air-Rite's maintenance program for my HVAC. The service tecnicians have all been prompt, polite and good at explaining their findings from the twice-annual visits.
Anthony was professional, kind and thorough with his work. We were able to get our AC unit back up and running quickly!
Theyre very thorough and also stand behind everything that they do Ive been with them for at least 20 years and Im extremely happy.
Tim showed me exactly what was wrong . I asked him questions and Tim answered all. I will be calling next week for dehumidifier. Will request Tim to install. Air Rite was recommended by someone in this condo building to me. We will definitely be staying with you. Very professional and courteous
Tim Monahan has been servicing my furnace and air conditioner for several years. He is very knowledgeable and I don't have to worry about anything. Thank you Tim!
We have been using air Rite heating and cooling for close to 30 years. Our first technician Steve was the best and when he left we have Tim and he is just as good If not better. Dave and I both feel that Tim is honest, he does the job well and hes always kind.
Matt T, you are a lifesaver! I live on the West Coast, my tenant walked into this, then had to leave town. I had no idea what was going on. He helped walk me through everything, fixed it (a friend checked), locked everything up, and now I am enjoying my long weekend stress free! Thanks Matt!
Bruce had come by to provide me an estimate to replace the water heater flue. He did a great job explaining why I also needed a chimney liner, which I had suspected. He gave me an estimate for the work, which was significantly better than one I received from another company. And he set up the appointment for the work. The guys that did the work came promptly. I dealt with Andy who was very professional and courteous. The work was done in a couple of hours and looked good. Would definitely recommend them.
Terry at Air-Rite has been our technician for over twenty years. We always request him because he is knowledgeable, professional, and personable. It is evident that Terry takes pride in his work and derives personal satisfaction in a job well done. We highly recommend him for his determination to do the best job possible as well as his strong work ethic, integrity and positive attitude. Thanks.
Did a good job with annual maintenance. Was more expensive than other services but did an in depth job cleaning and servicing the unit.
Terry at Air-Rite has been our technician for over twenty years. We always request him because he is knowledgeable, professional, personable and prompt. He always has our best interests at heart in advising us of what needs to be done now or in the future. As a result, we have never been surprised by a major expense. We would highly recommend him to anyone who is looking for trustworthy service.
It is on a maintenance contract. It is $600 for the full maintenance period for a full year. They are pretty good. For quality, we haven't had any issues. They are very responsive. They are always ion time. They do what they say they do at the price they quote you. They deliver on what they promise.