Rob and team were very responsive and professional. The whole change out of my AC system was completed in really short window and they even accelerated the planned start date to accommodate my personal urgency. System is working better than ever.
Anytime my HVAC needs a tune-up, I'll call Air-Rite and ask that Matt be s assigned to the job.
Matt arrived as scheduled and conducted himself in a polite, friendly and professional manner. He inspected my furnace and A/C and explained his findings with me. Additionally, he described the leak in the evaporator coil and invited me to inspect it for myself. I found him to be truthful and trustworthy.
Everyone we worked with was wonderful. They were very knowledgeable, gave us options and explained everything throughly. We are very happy.
Positive: Professionalism , Punctuality , Responsiveness Matt arrived as scheduled and conducted himself in a polite, friendly and professional manner. He inspected my furnace and A/C and explained his findings with me. Additionally, he described the leak in the evaporator coil and invited me to inspect it for myself. I found him to be truthful and trustworthy.
Matt was phenomenal. Very thorough. I will definitely request Matt from now on for all my service request
Positive: Professionalism , Punctuality , Responsiveness Everyone we worked with was wonderful. They were very knowledgeable, gave us options and explained everything throughly. We are very happy.
Very good service. Quick response was great as AC was out. Matt T was very professional and helpful.
Matt T did a great job getting our AC going again. Very professional and informative. Would recommend Air-Rite to anyone needing AC/furnace work
Positive: Professionalism , Quality , Responsiveness Matt T did a great job getting our AC going again. Very professional and informative. Would recommend Air-Rite to anyone needing AC/furnace work
Air-Rite removed and installed both furnace and air conditioner in one day. Kenny and Andy did a professional job. Rob Munson worked with me on both units and pricing. I give them 5 stars and would use them again.
Mike has serviced my property several times in the past and he is always professional, courteous and knowledgable.
They arrived on time, and noticed the new AC on the roof with the add ons our prior HVAC co installed
I would like to compliment your tech, Joe Castleman, who serviced my A/C today, 05-15-20. Joe arrived the same day that I placed the call for service. He called to let me know that he was close and on his way. He was polite, professional, friendly, and got right to work. He diagnosed our defective thermostat within minutes of arriving, showed us options for a new one (which he had on the truck) installed it quickly, explained it in detail, made sure I understood it, drew up our bill, and went on his way, all in less than an hour. You have a great employee in Joe Castleman. He is a credit to himself and your business. Thank You- -Ray L
Tony Gust did a great job. Very professional and personable. No complaints about having to work in a crawl space
Marco Perez, took the time to explain (& show me) what was problematic. Very pleasant & professional to work with.
Rob and all the technicians were very professional, took the time to answer my questions and showed me what they were doing when I asked them, explained the system to me, showed up when they said and finished when they said they would. I had heat all in one day! Yea! They came back when my schedule was open to finish the condensers, again all in one day. They cleaned up after they were finished. Rob called the following day to see if everything was running okay and if I was satisfied. That made me like the Air-Rite company even more. Before I chose this company, I had talked with 4 other customers in my building that used them, and all of they were extremely satisfied with the job and professionalism with everyone that did the work for them. I am another satisfied customer. I have already recommended them to others.
Pleasantly surprised when we got a quick call back from an AR tech Ralph that he could come by in the morning. Really wasnt expecting until late afternoon. Ralph was friendly and knowledgeable. He didnt jump to any conclusions until he analyzed situation. It was pretty clear that after 13 years the furnace was showing its age. Ralph discussed options from total replacement to replacing parts only. No pressure. We opted to replace draft motor and blower motor and wheel. Heat exchangers looked to be in good shape.Final pricing was within what we discussed. We also upgraded our humidifier. Something we had wanted to do. High marks for a job well done. Tom Gramm/ Wheaton
The service was fast and done well. They spent the time to explain options and costs for furnace replacement. They made sure I knew of the three rebates and provided the necessary info to redeem.
Very professional and always on time! Takes care of any issues we have. Great service and very best!
Leo was so great! He called early to confirm the appointment today. He was on time, he was courteous and friendly. He reviewed what was done and spent time answering my questions about potential problems and future concerns.
Bruce had come by to provide me an estimate to replace the water heater flue. He did a great job explaining why I also needed a chimney liner, which I had suspected. He gave me an estimate for the work, which was significantly better than one I received from another company. And he set up the appointment for the work. The guys that did the work came promptly. I dealt with Andy who was very professional and courteous. The work was done in a couple of hours and looked good. Would definitely recommend them.
Terry at Air-Rite has been our technician for over twenty years. We always request him because he is knowledgeable, professional, and personable. It is evident that Terry takes pride in his work and derives personal satisfaction in a job well done. We highly recommend him for his determination to do the best job possible as well as his strong work ethic, integrity and positive attitude. Thanks.
Did a good job with annual maintenance. Was more expensive than other services but did an in depth job cleaning and servicing the unit.
There were some parts they replaced and their work was warrantied for a year. They are good.
Terry at Air-Rite has been our technician for over twenty years. We always request him because he is knowledgeable, professional, personable and prompt. He always has our best interests at heart in advising us of what needs to be done now or in the future. As a result, we have never been surprised by a major expense. We would highly recommend him to anyone who is looking for trustworthy service.
It is on a maintenance contract. It is $600 for the full maintenance period for a full year. They are pretty good. For quality, we haven't had any issues. They are very responsive. They are always ion time. They do what they say they do at the price they quote you. They deliver on what they promise.