Tim has been doing our service for many years and he always does a great job. We always ask for him..
Steve was professional, friendly and knowledgeable which made our service today an overall great experience. Thanks Steve!
Jake was really hard working and did a complete and thorough job. I'm very happy with the work he did.
We have had great experiences with Air-Rite and all problems are always resolved:) Terry is always very pleasant and explains in detail what he has done.
Steve was prompt, courteous, and efficient. Very friendly and honest about the work to be done. He's the reason why we continue to use Air Rite.
I have been an Air-Rite Heating & Cooling, Inc. customer since 1995 when I learned they were the sub-contractor for all the HVAC work installed at the River North condo conversion I would make my new home. Multiple condos and homes later we are still loyal Air-Rite customers because literally no request or job is ever too big or small for this group to handle. To illustrate this point on Monday of this Christmas week my dad's aged furnace was diagnosed with an issue which led us to the decision to invest in a new furnace, humidifier and air conditioner. The plan to was to have all installed on the Friday after the holiday. As luck would have it, the furnace died Monday night so on Tuesday morning, Christmas Eve, I called Air-Rite with a frantic request to replace the furnace at a minimum for our 96 year-old father. Our sales representative was Rob Munson. After making my plea Rob basically said, "Let me make some calls." Within 30 minutes he phoned back with a plan and within 1.5 hours Rob and technician Randy were at my dad's ready to begin the work of pulling out the old and installing the new furnace, duct work and all. While we retained the plan to install the new humidifier and air conditioner the following Friday, Air-Rite, not wanting my dad to be without a working humidifier, took the extra step to reinstall the old unit until the new would replace it. All along we had ample access to Rob and the technician by text, email or "live" phone calls for whatever question or request we had. Their communication was always clear and courteous and of course greatly appreciated. On the Friday following the holiday all remaining components were expertly installed and the paperwork was processed. We literally cannot thank Rob, Randy and the entire Air-Rite staff who assisted with this job, even if it was to merely pick up the phone when I first called on Christmas Eve. We truly felt rescued from what could have been an agonizing situation and certainly glad we had this already established great relationship with these fine and dedicated professionals. You can be certain whenever the opportunity presents itself, Air-Rite Heating & Cooling is who we recommend. Again, a tremendous thank you and very best wishes for a happy and prosperous new year!
I would give Air Rite 10 stars if I could. Tim was super professional and knowledgeable about our AC. Would definitely use again!
Tim was very prompt and knowledgeable. I have used Air Rite for many years and am satisfied with their service
Air-Rite Heating & Cooling is an amazing HVAC installation and service company that I would highly recommend to anyone in need of HVAC products and/or services. I cannot overstate how impressed I am with their business ethics, expertise, and workmanship. They are highly skilled, very knowledgeable, fair priced, and their team is clean, careful, and honest. Air-Rite delivers a level of customer service reminiscent of the days when businesses cared about the customer My old furnace situation was a hot mess posing a lot of tricky fit logistics as well as questions like why the heck did someone do THAT? Fortunately, I found the Air-Rite team and they were up to the challenge! The visit by salesman Joe Holewa was quick, efficient, and respectful of my home (carries shoe-booties in his pocket and uses them!). Although, the most impressive aspect was Joes listening skills he heard my criteria and passed them on to the rest of the Air-Rite team. An estimate was emailed to me that afternoon. Scheduling of Joes visit and the installation date was handled by Tess. How nice and refreshing it is to call an HVAC service provider and have the phone answered by a real person and one that is as nice, pleasant, and helpful as Tess. Pre-installation meeting: Joe came back with Dale (but, Im going to refer to him as THE Guru of HVAC) to re-assess the hot mess to ensure that all of the proper parts and pieces would be sent along with the new furnace. Dale reiterated my criteria, as told to him by Joe, and suggested ways to mitigate and correct my issues. Im very appreciative of Dales technical expertise and creative problem-solving. The installation was expertly managed by consummate professional and craftsman Jeff Davis. Jeff demonstrated skills and care that are rare in todays world. His attention to detail, efforts to get it just right, patience and persistence, are remarkable. The world needs more people like Jeff people who care about, and take pride in, doing their job well! It is so refreshing these days to find people that do their job as well as the team of Air-Rite Heating & Cooling. Thank you for such a positive customer service experience and restoring some faith in commercial enterprises. Sincerely, Molly B
Steve was incredible - he went above and beyond for us and the price was very reasonable. My wife was 9 months pregnant so this was a relatively stressful situation and he helped tremendously.
Zach is excellent! Great guy and thorough. We will be requesting him for our annual maintenance calls. Connie & Dan
Steve is awesome. He not only cleaned our AC units, both inside and out, he helped us to learn how to put our fans on all the time to keep the house cool during these hot days! Happy and grateful!
My installers Jeff and Eddie were FANTASTIC , l cant commend them enough , on time, professional, Price was Perfect, The whole team went above and beyond !!!!!!!!!!!
The techs are always great. They are knowledgeable, respectful of property and only recommend needed services.
Nick has been at our location many times, quality service and hes very professional and gets it done right the first time
Theyre very thorough and also stand behind everything that they do Ive been with them for at least 20 years and Im extremely happy.
Tim showed me exactly what was wrong . I asked him questions and Tim answered all. I will be calling next week for dehumidifier. Will request Tim to install. Air Rite was recommended by someone in this condo building to me. We will definitely be staying with you. Very professional and courteous
Tim Monahan has been servicing my furnace and air conditioner for several years. He is very knowledgeable and I don't have to worry about anything. Thank you Tim!
We have been using air Rite heating and cooling for close to 30 years. Our first technician Steve was the best and when he left we have Tim and he is just as good If not better. Dave and I both feel that Tim is honest, he does the job well and hes always kind.
Matt T, you are a lifesaver! I live on the West Coast, my tenant walked into this, then had to leave town. I had no idea what was going on. He helped walk me through everything, fixed it (a friend checked), locked everything up, and now I am enjoying my long weekend stress free! Thanks Matt!
Bruce had come by to provide me an estimate to replace the water heater flue. He did a great job explaining why I also needed a chimney liner, which I had suspected. He gave me an estimate for the work, which was significantly better than one I received from another company. And he set up the appointment for the work. The guys that did the work came promptly. I dealt with Andy who was very professional and courteous. The work was done in a couple of hours and looked good. Would definitely recommend them.
Terry at Air-Rite has been our technician for over twenty years. We always request him because he is knowledgeable, professional, and personable. It is evident that Terry takes pride in his work and derives personal satisfaction in a job well done. We highly recommend him for his determination to do the best job possible as well as his strong work ethic, integrity and positive attitude. Thanks.
Did a good job with annual maintenance. Was more expensive than other services but did an in depth job cleaning and servicing the unit.
Terry at Air-Rite has been our technician for over twenty years. We always request him because he is knowledgeable, professional, personable and prompt. He always has our best interests at heart in advising us of what needs to be done now or in the future. As a result, we have never been surprised by a major expense. We would highly recommend him to anyone who is looking for trustworthy service.
It is on a maintenance contract. It is $600 for the full maintenance period for a full year. They are pretty good. For quality, we haven't had any issues. They are very responsive. They are always ion time. They do what they say they do at the price they quote you. They deliver on what they promise.