I recently had the pleasure of working with Sebastian, from Zoom Drain South Jersey, for a video scope inspection of our cast iron pipes, and I cannot recommend them highly enough! From start to finish, Sebastian was the epitome of professionalism, courtesy, and expertise. He arrived promptly as scheduled, ready to tackle the job despite the hot and humid weather. Throughout the entire process, he maintained a positive attitude, always with a smile, which made the experience so much more pleasant. Sebastian took the time to thoroughly explain the video scope process and patiently answered all my questions and concerns, ensuring I felt informed every step of the way. His attention to detail and commitment to quality was evident, and handled the challenging conditions with unwavering professionalism. It’s rare to find a contractor that combines such technical skill with genuine kindness and respect. If you’re looking for a drain company that goes above and beyond, Sebastian from Zoom Drain South Jersey is the one to call. He turned what could have been a stressful experience into a seamless and positive one. Five stars all the way!
Excellent service. I was presented with multiple options for a main sever cleanup. Sebastian was really professional and courteous.
Chris E was amazing. He was professional, an expert at recognizing the solution and got the job done in an efficient manner!! That’s how business is done!! Thank you Chris.
Sebastian did a great job in coming in and evaluating the problem and giving options to about fixing the line for the tub
Sebastian The service person was prompt and on time. He was polite and knowledgeable, took his time to explain things, and cleaned up after his work. I was very happy with the experience.
Fast service to replace inside sewer lines and connection to tub,toilet and bathroom sink and kitchen drain. Everything cleaned after replacement, thanks Chris
Sebastian was very thorough and super informative. He has excellent customer service and he kept us informed about everything he was doing. Thanks Sebastian.
Sebastian Justin was professional and very thorough, answering all of my questions and concerns. Excellent service!
Justin We had a kitchen sink clog in the evening that needed quick attention. Zoom Drain dispatched Sebastian who arrived timely and cleared out the drain. He was very professional, friendly, and explained each step of the process. After he was done, he thoroughly cleaned up. Would highly recommend.
We had a clogged sink and a worn-out garbage disposal that needed replacing, and these plumbers were fantastic from start to finish. They arrived right on time, quickly diagnosed the problem, and clearly explained what needed to be done. The work was done efficiently and neatly, and they made sure everything was working perfectly before they left. They were friendly, respectful of our space, and cleaned up thoroughly afterward—which we really appreciated. It’s rare to find service this reliable and professional these days. Highly recommend!
Sebastian Sebastian identified the problem, explained how he was going to fix it, and then tested the drain to be sure there were no complications. He was always polite and friendly, and I'm very pleased with the work.
Sebastian Sebastian was great! He explained everything clearly. Wore booties in the house and was so pleasant.
Sebastian When I tried to do a positive review for Justin, my last review for Chris showed up. My choice was either to delete Chris's review or leave the site. I decided to leave the site. I am not a part of Facebook. Justin is my choice of tech going forward.
Justin as usual, Zoom Drain responded immediately, gave me 3 options to correct the problem, completed the job efficiently and effectively and didn't leave until they were 100%sure the problem was resolved. Lisa in the office and the technicians Anthony C and his partner whose name I forget were polite, professional, informative and patient. they did what they said they would do, when they said they would do it. They even cleaned up after themselves! Highly recommend!
The team came right on time and were able to complete the job in less than 2 hours. Super professional and knowledgeable.
Zoom Drain took my Saturday early morning call, and all of my information. I was informed that a Zoom Drain rep would call me back between 8 and 9. Technician Mike texted me around 0830, and called me shortly thereafter to let me know when he'd arrive. Mike was at my home in about an hour, and got right to work with a camera, and then a snake, alternating between the two. He explained everything as he alternated between both, and finally determined (and clearly showed me on his video screen) where the separated drain pipe was, allowing only 1/3 water capacity past the break. Zoom Drain has already given me an acceptable proposal to make the repair this coming Monday. Thus far, I am very happy with the service I received. Take Note, Zoom Drain...Mike was aces! With communication and with Service provided. Hold onto that man!
They were prompt, thorough and gave us some options to fix the problem while not charging for the initial visit.
Mike was quick to diagnose the problem and immediately explained how he could fix it. He was efficient and made sure that the problem was solved before leaving! I would definitely recommend Zoom Drain!
Just unbelievable availability and punctual service along with great knowledge.. I couldn't be happier with this company
