Preparing a list of awesome comments from our customers!
Tristin from Benjamin Franklin plumbing service showed up and took care of our broken water mane within 3 hours on the weekend. He was very knowledgeable and professional. We really appreciated him going above and beyond to get the job done in a Saturday after hours so that our Airbnb guests did not have very long without water. Thank you Tristin Thomas and Cassandra Lee
We've utilized Benjamin Franklin Plumbing multiple times now, and we have been pleased with each visit. They have responded immediately when we've had plumbing emergencies and fixed the problems promptly. The company also completes our yearly inspections of our plumbing and water heater. Recently, an employee named Forest completed our inspection, and he was friendly, professional, and completely knowledgeable about our systems, and we appreciate that he regularly communicated with us regarding his estimated arrival time. We highly recommend Benjamin Franklin Plumbing.
Jeff was very knowledgeable and went above and beyond what I needed! I would definitely recommend Ben Franklin Plumbing
Ben is 100% the person you want to show up to properly check any type of plumbing issue you may have. It’s always great to find people who take their job seriously and put the extra effort in to reassure you with actual facts!
I had a rep / plumber come out and do a complete inspection of my home as well as take care of a leaking spicket. Ben Carr was very clear in his explanation of what he was doing and his assessment of the condition. He also did a thorough job of fixing the leaking spicket. This was a thorough job and he was very patient and clear when doing the work. Nice job Ben!
Tristen and his assistant kept going to get the job done! Very respectful and dedicated. They worked hard the whole time they were here. Thank you! Dr. Wetzel
Friendly and professional employee came out and was able to give us a fast estimate and what seemed reasonable, haven't decided on whether we are going with them yet however so I cannot testify to the quality of their work
Rhodes was very nice and efficient. He finally got the problem solved with my slow leak under the kitchen sink. Great fellow
Sunny and John were good guys; finished the job faster than I thought it would take. Sunny showed me all the new connections. Very hospitable
Very professional. Dishwasher is now getting water and working. He found a small water leak and I will keep an eye on it. Not sure where it is coming from
Service was done properly and in a timely fashion. The technician, Jeff, was friendly and knowledgeable.
I was very impressed with Chris's speedy arrival. And I very much appreciate his assessment of the situation regarding the house's hot water tank. My family members are thinking about what approach we should take based on Chris's recommendations. Thanks again, Chris.
They are quick to respond and professional. They arrive when scheduled, and do a thorough and competent job.
Very professional and great personality. Explained what he was going to do and got us hooked up quickly. I will recommend you!!
The technician/salesman came out, looked at my sewer alarm light and immediately started writing me a quote for $7000. Spent 15 of the 20 minutes he was here writing the quote and left without fixing anything. Told me (and my 3 girls and wife) we couldn't use the toilets/showers/etc because the system would overflow. Also, I needed to make a decision right away so we could get on the schedule and be able to use our plumbing again. As soon as he left, I pulled the pump, removed the debris and had it working 45 minutes later...in the dark...Not a plumber. Photo is my golf cart light shining on the pump so I can work. edit to update the time spent here: checked my cameras and he showed up at 6:19 and was on the way out at 6:35
Chris Douscher is an asset to your company. You guys should hire more people like him and also the guys who fixed our dry wall. Excellent workers. And everyone who installed our water pipes Doug, Tiger & Charles shout out to them good job!!!!
Came out in a timely manner diagnosed problem fixed problem. Came out again for upgrade. Went out of his way to determine the REAL PROBLEM. Not enough air. Builders under rated return Air by 1.7 tons. Taxing unit and causing premature failure. Technition WELL schooled.
Did an excellent job even if the pipe from the main line was about 3 feet deep where they made the connection