Preparing a list of awesome comments from our customers!
Davion was very polite, friendly, and knowledgeable. He went the extra mile and I will ask for him whenever my system needs a repair
Dale was great just like the other men who worked on my unit. Was professional. Gave me more information on my unit. Thanks so much.
On Time Experts was at my house in less than two hours after I called Nick F came to my home very quick. He was very nice and quickly took care of my concern. Have use this company since 1980. They have always taken good care of me. I have always been very satisfied with their work.
Dennis was very professional, helpful and nice. Fixed my problem within my price range. Although I couldn't afford to fix it right, He gave me some tips on what I could do in the future. Excellent service!!!!!! Yall will be on my First call list forever.
Blake Monforte and Tucker were pleasant young men who always put their booties on every time they came in my home. They gave great service, they even helped me put my workout equipment together and that was super nice.
He came quick, earlier in the day, and listen carefully when I was discussing another problem (the vent system = very dirty) Did NOT act "pushy" and understanding when I explained there was bills to pay B4 we could afford to do another job.
Ricky was early for the appointment to repair or replace our kitchen faucet. He was prepared w/ mask and gloves and shoe covers re COVID-19. He waited outside while I cleared the last few items from around the kitchen sink. He showed me the corrosion in the faucet and gave me a replacement cost amount, at my request, and provided both the faucet and labor to install a new faucet before he left for the day. Job complete and well- done.
He exhibitted good understanding and knowledge of the system, he was trying to help me by providing various options, took time to explain things to me.
Jose Adrian was very professional and polite. It was late in the evening and he was just great. He was in and out, we had cool air. Great customer service
Adrian I appreciate the value and personal touch in the annual maintenance plan, and all of the reps have been helpful
Dale Travon was courteous, professional, and open about all costs needed with the different options we had available. He also was very good with our dog, and knowledgeable of his craft. He spoke highly of his company and set our expectations on next steps.
Travon Barry was great! Very professional and kind. Informed us if the membership plan and even after we declined he still went above and beyond. He fixed our issue but also let us know he fixed up some loose wires and showed us that the unit was really dirty and needed to be cleaned. After that I definitely am more inclined to consider the membership.
Barry We use On Time Experts at our house and the house my dad lives in. The guys are always friendly and knowledgeable. This time it was Adrian and Ryan; they were professional, got our AC running and were pleasant. Thanks guys!
one of the best. j c went right to the problem. very friendly and easy to talk to. will call them back if needed again. excellent.
Michael was very knowledgeable about the system. He explained to me in detail about every thing that had to be replaced, and what it would cost. I will recommend On Time Experts, and Michael to everyone I know. Thank you.
Our technician, Michael was very informative about the system and the repairs that needed to be made. Professional and courteous on the service call, good evaluation. Reviewing our repair solutions and options.
Juan Carlos worked over 2.5 hours to troubleshoot our A/C issue and resolved it completely. He did a great job.