Preparing a list of awesome comments from our customers!
Not only did Austin fix the current situation he went ahead and did the summer tune up so I wouldn’t have to wait until July. He went above what he was suppose to do on a Saturday and did it efficiently and with a smile. I would recommend Austin to everyone.
Brandon is one of the most professional technicians. You don’t run into service people like him everyday.
We have been waiting to save this much money, while putting quality right into Finley’s Homes! Thanks for the help, Caleb A. Spence
The technician was very nice and informative. He also did a good job at checking our furnace to make sure everything is working ok.
The technicians are always pleasant, professional, and do great work. Tim was very clear in explaining exactly what was going on with my AC and how it impacted both efficiency, and efficacy.
I would highly recommend Castle home comfort, their team is phenomenal! They are professional, knowledgeable and friendly. I had the pleasure of dealing with Colton for service. Brandon and the install crew were great to deal with, I could not have asked for better! I also want to thank Bob for taking time out of his busy schedule to explain everything to me, he was fantastic. Thank you guys so much for taking care of me!
The Castle guys are always so professional, polite and nice to talk to....most importantly, they always know their stuff
Sean was knowledgeable and explained exactly what he was doing and why. I felt comfortable that his work was done accurately and in a timely manner. We’ll be using Castle for all our future plumbing needs.
I have relied on Castle to keep my HVAV running for 9 years. Always, quick to respond for emergency service, professional and each service provider has been so nice. Fair rates and reasonable non emergency schedule times. Highly recommend!!
Bob was very personable, attentive and professional. Answered all my questions and gave me a fair estimate.
Five-star service from Jayson and Castle Heating and Cooling! Jayson's professionalism and punctuality were greatly appreciated. He exceeded expectations by thoroughly explaining the issues and providing helpful guidance for future maintenance. Castle Heating and Cooling has earned my complete trust; their commitment to customer service is exceptional. I highly recommend them.
My furnace quit in the evening. They came out that night and troubleshooted the issue. Was the control board. Brandon gave me options and estimated pricing. He offered a space heater if I needed it. He came back next morning with new control board and all is good! Excellent service and knowledgeable people!
Jayson came after hours and replaced a capacitor for my air conditioner. He showed me the employee from Mike Williams came out earlier the same day and did an inspection of the air conditioner they disconnected wires to the compacitor and never put it back on. Which caused me not to have cool air in the house and noise being made from the outside air conditioner. Jayson did a great diligent job among others he inspected and explained everything very thoroughly and gave me confidence that the crew they have is very reliable.
I highly recommend castle home comfort. Austin and the crew that replaced our ac were professional and super tidy!
My main man Bob. He helped us put in our furnace last year and today he came back to give us an estimate for our A/C unit. Bob, we cant tell you enough how happy we are with your customer service skills and sell-men-ship. Bob is now considered a family member and is welcome here anytime. Now, for the negative comments..oh who am I kiddin! Bob your the best and a G.O.A.T. Thank you Bob. Thank you.
They were very sociable and did a very nice job, and explained to me what he did to make it work the way it needed. And I am very satisfied with the work that Steve did and I recommend him and White Castle in all a good place.
Austin was very professional and knowledgeable, and was able to diagnose and explain in detail what the issues were with my AC unit. Also explained in understandable detail what my options are regarding servicing the unit. Very much appreciated, and would highly recommend.