Friendly and professional. Explained what he was seeing in the troubleshooting and answered my questions. Identified a possible cause for my freezing issue, follow up from the installation team expected today.
Drew 
The visit and interaction with Victor was great. He shared valuable information regarding our unit. Trustworthy !
Jerald did a great job ! Highly impressed with his work ethic and professionalism. A tough job made easy and completed.
Jerald 
James was awesome! Super professional and he was able to fix all my plumbing issues. Appreciate his attention to detail and thoroughness!
James 
Excellent service from technician Waqas. Punctual, courteous, knowledgeable, patient and thorough. Everything you’d want! Completely satisfied! Plumber Zeke has been here twice. A third and possibly fourth visit are expected. First was an emergency response to a leak- he determined that the issue was HVAC rather than plumbing. For today’s visit he removed the water heater-necessary so that the HVAC installation team can put in a new system tomorrow. As before he was friendly, knowledgeable, efficient and effective. He made it look easy. Having assisted with this unit’s installation I’m fully aware that it’s far, far from easy. I expect that the subsequent new water heater installation will be of equally high caliber.
Great experience having the HVAC unit replaced in my condo. Max was very professional, from start to finish he kept me informed about each step, tested the unit thoroughly, and did a great job. Amber from sales was great as well, explaining the options and making the process super easy and efficient. Highly recommend.
Jonathan presented himself professionally and demonstrated superior knowledge when troubleshooting my HVAC system. He was able to diagnose blow handler and thermostat issues in record time. I highly recommend Jonathan and R.S. Andrews!
I contacted RD Andrews to inquire about getting the attic above my garage insulated. Terry Taylor was assigned and he come to my place and gave me a very thorough opinion of the need and what I might consider. By the time he was ready to leave, I had decided that I would definitely move forward with the work as we discussed. I was pleasantly surprised to learn that the work could be done the following day and that Terry would be the installer. As promised, the next day Terry and his associate arrived when promised and within 2.5 hours, the work and all associated cleanup was complete. He provided me with photos of the "before and after". Terrific work! I am very happy with all that was done. You can bet that future need will be offered to RS Andrews. The photos are before and after.
I would highly recommend RS Andrews. I've used them in the past, but it had been a while. I needed a quote for something, and Loren Palmer came out and did a fantastic job. He was on time, early even, polite, professional, he came in and looked at what we needed done, and gave a quote on the spot, which was very competitive. They had great communication, highly recommend.
Ivan came out this afternoon and took care of our AC unit. This is our second time having Ivan in our home. He is very knowledgeable, personable and professional. Thanks RS Andrew!
I had the pleasure of working with Jonathan Balom from RS Andrews when I encountered an issue with my air conditioner. From the moment he arrived, Jonathan demonstrated the utmost professionalism—he was punctual, polite, and incredibly efficient in diagnosing the problem. While the final recommendation was to replace my unit—an unexpected and potentially overwhelming outcome—Jonathan handled the situation with compassion and care. He gave me a moment to process the news and then took the time to thoroughly walk me through all of my options. What impressed me most was how clearly and simply he explained everything. He avoided technical jargon and made sure I understood why a replacement was the best course of action. Jonathan’s expertise, patience, and respectful demeanor made a difficult situation much easier to manage. I’m truly grateful for his help and highly recommend both him and RS Andrews to anyone in need of HVAC services.
Kwame Kilgore was a wonderful technician. He was pleasant, polite and kept us well informed about the work he was doing clearly and often. Earlier this year we had RS Andrews install a new water heater and after Kwame came to our home this time for the air conditioning repair we knew then using RS Andrews was the right choice for us. We will be your customer for as long as we own our home. 5 STARS!
Trevon arrived in a timely manner. He went straight to work and identified the problem. He showed me what needed to be fixed and took care of the problem. I will definitely use them again.
Efficient, knowledgeable, and personable. Determined the problem and was finished in about an hour. Highly recommend RS Andrews for HVAC issues.
Xavair Harris was exceptionally professional, thorough, patient, and courteous. Highly recommend RS Andrews and Xavair for HVAC servicing and maintenance needs.
I was made aware of the issues with the home as far as the roof, access and fill possibilities for the roof and around the home. I was given good guidance on moving forward.
arrival good timing.work immediately working, before part arrived, completed in a timely matter..very professional. thanks
Fast, fair, quality product completed in an outstanding professional manner. Technician knew the business exceptionally well and did what he said would be done. No mess left behind when the project was completed.
On time, job well done, friendly, new air & heating unit working well, would recommend RS Andrews...:thumbs_up_sign:
Jaime figured out problem and setup time for repair. I have had him before and every time has been great. Would have no problem recommending him or your company.
