My mother has been in a few facilities in the past for rehab, but let me tell you, Alden of Desplaines is the best place we have ever experienced! Not only is the facility clean and welcoming, the staff from the administrators, to the nurses and CNA’s, make sure that my mother is given outstanding care. Daily we are informed of my mother’s progress, and the attention to detail regarding her stay, is top notch! EVERYONE is invested in her well-being, and we sleep well at night knowing our mother is taken care of!! The food is outstanding, with lots of different varieties daily ! Thank you to the nurses and staff who work so hard to make sure that our loved ones are taken care of. We appreciate YOU! We definitely recommend Alden of Desplaines!
Alden Des Plaines is nothing but a clean, super welcoming and a warm facility! Go into other facilities and tell me if you have the same experience? Nope, hands down the only place where I have my family stay for rehab. No comparison!
I have been at the Alden Desplaines facility for wound care and rehab in preparation for further surgeries and procedures. The Alden Des Plaines wound care nurse, doctor, and staff have been excellent. The wound healed and reduced in size beyond what doctors (hospital) had expected. The Alden Desplaines floor staff, nurses, CNAs, housekeeping staff, dietary staff, and maintenance staff are efficient, timely, and responsive to patient needs. The Alden Desplaines PT/OT staff are patient, persistent, keep patients on task, and maintain very high safety controls. The Alden Desplaines Administration and social workers are attentive and promptly provide needed services and information. My experience with Alden Desplaines has been excellent. At this time of discharge, I feel well prepared for the next steps in my upcoming continuing medical treatments.
I cannot tell you how immaculate and gorgeous this place is compared to where my sister was before. Staff is awesome and attentive-she has been there less than a week, but her family can relax a bit now knowing she is in such good care. This is the type of place I would recommend to anyone. All the residents appear happy, clean and well taken care of, thank you all.
There are simply not enough words to describe how thankful I am for Alden Des Plaines, from the Director Joe, to the nurses, to the staff and Frank. My mom has been in and out of the hospital and has been to various rehab facilities, her view of rehab was get me in and out, I do not want to stay here or live out my days here. But then she was admitted to Alden and her view has completely changed. She was able to recover, and was discharged. Now being home, she is trying to figure out ways she can go back. She enjoyed the dining halls, the various fun activities, get her hair cut, and even made some friends with other patients. They listened to her needs, assisted however they could, and most of all made her feel valued and cared for. I was able to have a sense of calm knowing how well she was being taken care of, and could rely on them to tell me if there were any issues (I wasn't so fortunate at other rehabs). I've tried to write this review many times, each time tears falling from my eyes, as I can never truly express just how incredibly grateful I and my mom are. Alden Des Plaines was our blessing, and though I don't wish my mom to have to go back any time soon, I know that if she needs to, she will be well taken care of and I can rest a little easier. A big thank you again to Joe and his wonderful staff!
We truly appreciate the high level of care that my father has received. The staff is caring knowledgeable and professional.
Everyone works hard to keep up with all the different needs of all the patients. I did make recommendations for 2 employees put in awards box...
Amazing place to have your loved one cared for! The physical & occupational therapy team is outstanding! The nursing and cnas are very caring! We highly recommend Alden Des Plaines!
My Aunt was in care at Alden for 7 years! We had high expectations and the staff at Alden delivered. They were caring, and responded to requests with warmth and promptness. They took time to share information about my Aunt's day or explaining services they had recently provided. There were kind and caring people on all three shifts. We have family nearby who visited and checked on her frequently. She was always well tended to, kept clean, the food was appealing to her, and she was allowed visitors to walk in at any time (except during Covid). They had activities, music, and outings planned, provided therapy, and Alden truly became her home. Toward the end of her life, Family Hospice tended to her new needs right there in her familiar setting at Alden. The two organizations worked together seamlessly and cooperatively, with daily hospice visits and 24-hour support for my Aunt and family members. With instructions from hospice, they kept my Aunt comfortable. We were very pleased with the facility and the care my aunt received.
Your staff is fantastic. Surprisingly the food is good. This was my second time. I was there 6 years ago had a good experience and when the hospital said I needed rehab I immediately thought of you.
To begin, a big hug goes out to Diana, Danielle, Alma and the entire physical therapy group.... You are simply the best!!! The staff at Alden are some of the most wonderful people you could ever meet! They made my father in laws stay comfortable and their kindness and true caring for their patients shows through in everything they do. You get a feeling of comfort when you know that they are treating your loved one like one of their own family. They always made our familys visits welcoming and we were always greeted personally at the door. If you find yourself in need of rehabilitative services, I highly recommended them, you will be very pleased with their service.
my son was in the hospital and he lost his strength. they did wonderful physical therapy and occupational therapy. The OT was very nice to him and cared about his needs. He still have some work to do, now at home. But they got him in the right direction. thank you
Be very very honest they were outstanding very very helpful they treated my mom fully respect , All the staff there are wonderful. A #1 workers ,:heavy_black_heart: Shout out to Stephanie and shout out to Ashley bottom of my heart they both were wonderful wonderful helpful very very helpful outstanding amazing beautiful awesome workers. A. #1 :thumbs_up_sign:. beautiful outstanding job I wanted to thank you and thank you a millions a millions a million times God bless you :person_with_folded_hands:
The entire staff at Alden were amazing. They treated my mom with respect and gave her top notch care. From the nurses to the therapist and the front desk everyone was amazing. As family you were updated and never in the dark about next steps.
My mom was at a different location about a year ago and that place vs this location is like night and day so far everyone I have come into contact with here are very friendly and sounds like they care about the residents and that is something that is a must for me to have peace of mind when I can't see her i
The staff did an outstanding job. Always friendly, caring for the residents with respect and kindness. The rooms were clean and comfortable. Housekeeping kept everything in tip top shape. The food was like eating in a restaurant. Very tasty and presented more like in a hotel than a rehab facility.
I highly recommend the Alden Rehab Center in Des Plaines. I entered the facility after having surgery on my ankles. For the initial part of my stay, I was prohibited from putting any weight on my legs. I relied heavily on the Certified Nursing Assistants (CNAs) for some of the most basic functions. The nurses are on site 24 hours and provide medications as required and prescribed by personal doctors, as well as the centers medical staff. The physical therapists and occupational therapists worked to build up strength in my legs, arms, and core as much as possible without putting any weight on my legs. After a short stay in Assisted Living, I was cleared to start weight bearing exercises. I returned to the rehab center, and the amount of therapy was ramped up to include weight bearing exercises, core strengthening, and learning how to perform basic activities I would need upon my return to my house. Again, I found the nurses and the CNAs to be very pleasant and supportive for a fast recovery. In two weeks, my surgeon said my recovery was sufficient to allow me to return to my home and proceed with outpatient therapy. I could not have been happier with my experience at Alden.
I am very happy with the care my mother received at Alden North Shore!!! Thank you so very much for the efficient communication and quality care. I highly recommend this facility!!!!
