Brock's is AMAZING...I have been a customer for several years and they have done a lot of work in our home, including replacing the entire heating and hot water system as well as the water filtration system. I cannot say enough good things about Sean, Shane and the entire crew. They are some of our favorite people and I recommend them to everyone. They are truly 5 star with world class customer service.
Casey was fantastic! He let me know when he was on the way. Arrived in the window of time. He was honest and took the time to answer my questions.
Casey Probably the most professional service I’ve ever received. Reliable, fast, and reasonable price. Can’t ask for much more these days.
They sent someone out late last night when we had no heat. He ( I’m so sorry I can’t remember his name... my mind was elsewhere) went back to the shop to get us 4 electric heaters to get us through the night, until they could get the part. Casey came today with the part we needed and was professional and very knowledgeable and left us feeling confident in the repair and in the safety and condition of our furnace.
From the start they were all excellent! They came for a service call and then we ended up needing a new system. Sean the owner was accommodating and easy to work with as we’re all of them. Can’t say enough good things about them! Would recommend them 100%!
Matt arrived on time and quickly replaced my shower base drain. He tested before and after and gave me answers about what he was going to do to fix the leak. He cleaned up and was done within an hour. Quite fast considering he had to cut and replace some pvc pipe and the drain coupling as well. Very pleased with the repair and the price was fair as well. Brocks has replaced my gas furnace and installed a heat pump as well - great local pros that are reliable and fair.
I was very impressed with both technicians. Very professional and the quality of work was excellent. Would definitely use Brock's again. Thank you!
Ethan Andrew did a great job servicing our furnace. He was professional and answered all my questions. He also showed me how to change the filter if needed outside of the annual service window.
Andrew 
Very Professional, explained all the issues with my system and fixed them accordingly, Will definitely use again, Thanks Eddie
Andrew I wanted to wait a few months to see how my new system was going to perform before I wrote my review. First of all, Sean was very good at talking through and answering several questions I had. Very personable and nice guy to just chat with. The young guys he sent over had a few issues with some of their pipe connections but kept at it until they got it right. They definitely 100% seemed to want to do a good job, cared about what they were doing, and when they completed the install, it looked beautiful. They also mentioned the better looking exterior vent cover instead of the gooseneck pipes that they didn’t have on their truck. They said they could pick up and install one of these for me the next day when I liked the idea, without me even knowing it was an option or bringing it up. This looked so much better and those are the little things that myself and I think any customer really appreciate it. Thank you guys. Now for the system. I used to have a big ugly boiler and water heater sitting in the middle of my floor right in the way. Now I have a nice compact Rheem combo boiler on the wall taking up only a 4’ wide space and coming out like 18”. I love this so much. So far it seems to be working great for my heating. The hot water switches over instantly whenever I run any of my faucets or showers. With time to get through the pipes, of course just like any system. The only thing I do want to mention to anybody getting one of these, so you know ahead of time. If you do have a well system, as your water pressure goes slowly down all is good but when the well pump kicks on. You will notice a slight temperature, decrease and then increase as the pump comes on and pressure/ flow goes up and the system compensates for the amount of flow. This last only a few seconds and to be totally clear, I do not mean you’re gonna get cold water or scalded. You will feel the temperature get a little cooler, a little warmer, then balance back out in those few seconds, but as a trade off for my old giant boiler. I would do it again in a second. I’m assuming if you have municipal water with constant pressure this would be a non-issue? Thank you, Sean and team. 100% would have no issue recommending Brock’s.
A huge shout out to Brock's Heating and Air Conditioning for their excellent service. Here is a company that cares for customers. Hard working, polite, professional and working with your best interests at the forefront. I am happy to report that we received same day service at less than half price of a competitor on service call charges, parts and labour. Brock's went beyond what I expected and are now my go to people! Thank you so much for getting our furnace up and running during this cold snap.
The 2 technicians that came to service our boiler were amazing! They answered all of our million questions in a way that we could understand. We will definitely be using Brock’s in the future for our HVAC repair needs!
I highly recommend this company! They serviced my grandparents’ house, and the technician who came out was fantastic. He was incredibly thorough and took the time to answer all their questions. The service was excellent, and their prices were the most affordable around.
When my heater failed Brock’s got the job done quick and proper. Sean came out to inspect my furnace and was honest and straight forward about the process. I can see why they have a great reputation around town and I would recommend them to anyone and everyone.
Ethan was the tech that came from Brock’s for my annual heat pump servicing. While he was here he also fixed a small ticking noise in one of the heads, along with fixing a swinging tab that was broken. Efficient, professional, timely. 5-stars.
Sean is very knowledgeable and friendly. Serviced my system throughly and gave me some helpful advice about it. I will definitely use Brock's in the future.
My husband and I are so grateful to Brock Plumbing and Heating. This morning on Christmas Eve, we woke up to no heat in our house. Sean called back literally one minute after we left a message. Due to the power outages yesterday he figured it caused the furnace to shut down and it went unnoticed until we woke up this morning in a cold house. He was on the phone for while and was in route, but the furnace kicked on and we luckily have heat again! Thank you Sean and we hope you and your family have a wonderful Christmas.
