Excellent service with explanation of repairs. Reviewed my questions on other products with extreme knowledge and no pressure
Love you guys. Keep up the great work and service. Love the install crews especially. Nothing is overpriced and the units are of best quality
Had an emergency situation arise and gave Titanium a call. The service was prompt and very professional. Kevin treated me like I was his only customer and made sure everything was up to snuff. I went from no furnace to fixed in less than 90 minutes. HIGHLY RECOMMENDED.
Great work, on time and good with us as we initially didnt answer the service call as we had made the mistake in our calendar. Jeff was accommodating and came right over once we realized our error. Great service, will continue to use their services. Thank you.
These guys are awesome! I recently moved to Sprague Mb. I needed to install AC and I wanted to replace the furnace. I called around and got quotes from a couple of places. Titanium was almost 1/2 the price of a competitor! Larry came out and did the quote. He was very friendly and knowledgeable and didnt try to push products on me. Wayne and crew installed the furnace, AC and reverse osmosis system and very professional. Later we had trouble with our well pump and Kevin came out to diagnose the problem and help me understand what we needed to do. We required a new well but I was able text him and he answered questions during this process; a great resource. Later I had trouble with the new water conditioner system. Wayne tried to fix it with a zoom call as we are 1 hour from Steinbach. When this didnt work I contacted the office and spoke with Chris. I said I was not in a rush but he insisted it needed to be fixed now and set up an appointment one day later. The waived the service call fee which I appreciated. Wayne came out on a miserable afternoon and worked to solve the issue, in the end he replaced the conditioner. It was dark and snowing heavily by the time he was done I felt sorry for him having to drive home 1 hour in a snow storm but he reiterated that it needed to be fixed and I shouldnt have to wait. To me that is beyond excellent customer service. From the initial call to Freda to Larry coming out to show me product and discuss what I needed and not selling what I didnt need, to Wayne and Keven installing and providing excellent information when I called (less then 1 hour return call) to Chris insisting and booking service call within one day; I could not be happier. They came in and left the area clean. They are very professional and have excellent customer service. Very responsibly priced. I highly recommend Titanium Mechanical. Thanks guys!
A good experience. We appreciate how quickly and well they do their work. Thanks for coming to fix what needs fixing and helping to keep us warm!
price was high but from what I watched... he was diligent/ meticulous..thorough... everything checked twice.. did not leave till every drip was checked and working perfectly
Kevin conducted a full maintenance check on an oil furnace, to assure it would work after 2 yrs of not being used. No one else would even consider working on it
Titanium Mechanical, very friendly when I called them for a service call, accommodating, with date, and time. Service Tech was very nice, friendly, good service. Reasonable rates, with professional service. I would absolutely recommend Titanium, to friends, and family.
Great job to Jed and the grew that installed our furnace, A/C, and HRV. They were polite and very nicely cleaned up the job site. May God bless your work. Thank you for the great job.
Jed We are very satisfied with choosing Titanium as the company to take care of our furnace, A/C and HRV. We are on the preferred customer maintenance plan and it is a great way to save money.
Kevin Very professional and was able to solve a strange plumbing issue, that a few other companies could not! Thanks again.
Wayne If I could rate Wayne the way I would like to I would rate him on a scale of 1 to 10 I would rate 12. Wayne was patient with me on our bill and took the time to explain to me so I understood. He is so professional and very efficient and friendly. He even took some time to try and make friends with our dog Pancake when he would have to go back to his van. Pancake is overly possessive and doesn't take kindly to anyone in her home or yard but he showed us even furry family members should be part of the experience. Great job Wayne!!!
Wayne Very professional service and installation. All employees were courteous, easy to talk to, explained everything and experienced. I would highly recommend this company !
Cody We just wanted to drop a quick note with regards to the AC service we needed done today. Your tech, Erik is an extremely professional and knowledgeable person and Titanium Mechanical should be extremely happy and proud to have such a great person as your employee/representative. He arrived on time and quickly diagnosed the issue and then presented our repair options. He listened and understood our present situation money wise and went about the repair quickly and efficiently and because of his professionalism we have decided that when the time comes to replace our slowly failing unit we will indeed be looking to Titanium Mechanical to do the job. Once again a huge THANKS to Erik and Titanium for coming out to Oakbank on a very hot Sunday to help us out. My wife is especially appreciative as she is ill at this time with a fever and chills so she needed the temperature in the house brought back down to non Sahara Desert type temperatures. Thanks again, Respectfully, Brad and Jan Smith and our pups Archie, Haley and Bean
Erik Very happy, Good service, Weekend emergency, Willing to come out and repair. Good, quick service.
Kevin Erik was awesome. Professional, honest and willing to go the extra mile. All of the staff are so great and a pleasure to deal with. Wouldn't go anywhere else.
Erik Kevin was very professional and prompt in fixing the air conditioner. I’m extremely happy that he took the time to answer any questions that I had with regards to the air conditioner. I would highly recommend Titanium to anyone who has problems with their air conditioner.
Kevin Erik was helpful and energetic, he never stopped giving it his all and did a great job! Even till 1 in the morning!
Erik We have been more than pleased with the fast and competent work and service. (and friendly) we experienced from Wayne. Thanks!! John & Phyllis Penner
Wayne I want to thank you for the wonderful service you provide me with. I work for Envision Shared Living and need your service year round. This includes my furnace, air conditioner, water softener, and air purifier. The men doing the service calls are trustworthy and I feel safe, never worried if I need to leave while they're working. In an emergency the service is awesome. They provided me with a top quality thermostat which I can control through my cell phone, Sincerely, Angela Unger.
Wayne is a very skilled technician. Knows his job well. Has a great personality. very good mannered. Goes the "second mile" in treating his customers well. I wish him all the best.
Wayne I was very pleased with the service I received today from Titanium Mechanical. Wayne Froese came out to do the annual furnace maintenance and to install a new toilet that had broken. Wayne provided excellent service in removing the old toiler, cleaning up and installing the new one. He is skilled in his work and provides excellent customer service.
Wayne Thank you, for being on time, when you do a job. That is how I usually "rate" a business, by how they perform on an agreed time and work. Also, you do a good work. As I told your young guy yesterday, "It looks like you are enjoying your work". I wish I remembered his name.
