Kebin is always so thorough, kind, and friendly. He absolutely goes above and beyond. Thank you so much for your service!
Kebin Jason was terrific. He was knowledgeable and recommended how to prevent future problems. I will definitely use PipeWorks in the future.
Jason Pipe works is a very dependable and professional plumbing service. I’ve used them many times and each time I am very satisfied with their work ethics and the results.
Alex did a fantastic job servicing our heating and air conditioning system. He was on time, polite and knew his stuff. It's great to have reliable and professional people when you need them
I just left a detailed review--Kebin is a gem. If only all techs were as patient, professional, and caring as he was with me today, we would be living in a better world. I really appreciate your customer service, which friends of mine also praised you for--thanks so much again.
Kebin I rarely provide reviews, and never before have I provided a review based on a consultation, but I feel compelled to highlight the integrity and professionalism of PipeWorks Plumbing, and in particular, the HVAC tech who consulted with me, Kebin. In short, AHS, my home warranty company, contracted another company to come to my home earlier in the week because I had an unusually high gas bill and wanted to make sure that I wasn't experiencing a gas leak in my home. The tech of that company informed me that I had a crack in the heating element of my furnace, which was responsible for gas leaking from there, and that I would have to replace the unit. As a result of this diagnostic, which turned out to be in error, my family has been without heat for several days in freezing temperatures. I contacted PipeWorks on the recommendation of good friends to get an estimate on upgrading my HVAC. When Kebin arrived and took a look at my furnace, he explained to me that there was, in fact, no crack, and showed me a video evidencing as much. After getting my heat back on and working within minutes, he then took time with me--at my request--to talk about the decision whether to upgrade my units in any event (both my AC and furnace are upwards of twenty years old). He exerted no pressure on me whatsoever. And then, as promised, PipeWorks forwarded me just hours later a reasonable estimate, which I'm evaluating as I do my diligence with other companies. I expect that even if PipeWorks can't match other estimates, I will go with them because I already have trust in Kebin, which is worth its weight in gold in these times when companies like the one AHS sent (and AHS itself, which refused even look at the video or the diagnostics performed by Kebin to refund my service fee) have so little integrity or humanity. If I end up going with PipeWorks, I will be sure to update my review as I want to throw as much business their way and away from the companies that exploit customers in the way I was exploited.
Jason has always been really great. We’ve used him a number of times and he’s always been wonderful to work with. Pipeworks has always been great too.
Jason Found the issue immediately and took care of the issue. Provided guidance on next steps. He was very professional and personable.
Kebin Kebin was friendly, helpful, and professional when assessing my AC unit. He promised to research the cost and suitability of installing a new unit that I can order when ready.
Jason is an outstanding master plumber. He knows his trade and explains things so anyone can understand. Thank you for your time and expertise
Jason is as knowledgeable and as nice as the other google views state. I did not get any plumbing done on this visit but I would not hesitate to use them in the future should the need arise.
Alex was very knowledgeable, thorough and professional. Had a great experience from booking the appointment to completing the service. Thank you!
Thanks for helping get my house heated. After we got the wire installed, as requested, it all worked out. Although my thermostat was faulty and I am still trying to figure this out.
Kebin I noticed a leak in my basement last night and turned off the main water valve to the house. I submitted my info on the Angie website early this morning. PipeWorks Plumbing, Heating and Air called me minutes later and an appointment was scheduled for noon (same day). Jason came promptly as scheduled and quickly pinpointed the leak was from an appliance and resolved the issue by cutting of water to the appliance. The charge was only $40 because they said "it wasn't a plumbing issue and no plumbing work was done". Ok, but he identified source of the leak which I failed to do and he solved the problem. I appreciated the quick appointment, the quick identification of the source of the problem, the quick solution, the professionalism and very reasonable charge. No one ever wants to call a plumber, but if I ever have to again, I'm definitely calling this company back. I highly recommend this company
Their representative was quick in diagnosing and fixing my gas pipe issue. I would call them again. Outstanding!
Both inside and on-site staff courteous -- and prompt. Had my plumbing problem corrected in <24 hours, and at a price point below what I expected.
This is the best service company. Everyone who has come to my home or even spoken with me on the phone has been exceptional and professional. George was fantastic! Thank you, PipeWorks!
