Agustin is very professional. He answered all my questions and take time to explain everything.
Please see my response prior.........I could not be more pleased with my response for assistance and all that took place from this wonderful company!
George Willoughby was the technician who came to our us but he's not in the list of people to choose from. He was great and I hope he's the one who can come for our return visit tomorrow. Thanks, George!
Enrique was great! Everyone we've had in our home from Big Blue has been knowledgable, effective, efficient and respectful.
My technician was George, he's new and he was friendly, personable, customer-focused and kind. A real pleasure. He's a keeper!
Augustin was fantastic in every way. Expert, accommodating, helpful in picking the right solution for balance of cost/efficiency/benefit, and he fixed everything as planned. Hope we get him again the next time we need help.
Positive: Professionalism , Quality , Responsiveness Nate was on time, super efficient and professional, and made quick work of our job.
Rodrigo did most of the work installing our new water heater and came back today for the city inspection. He did a great job and is very friendly and helpful.
What a great company!!!. Our hot water system stopped working, and when I called on Monday, they rearranged their morning to come right out and make repairs. I recommend absolutely. A Gilmore.
Nick and Josh did an outstanding job. They showed up at the confirmed time. They explained what the problem was and went over options that were available. They worked quickly and efficiently. They finished the job before the expected time. I highly recommend Nicka and Josh as well as Big Blue Plumbing.
Prompt, efficient, skilled personnel, and reasonable rates. This company also provides an expert supervisor in Nick Mini.
Our technician was knowledgeable, thourough and friendly. The problem was taken care of, and although the repair was expensive, I felt it was worth getting it done right. I would certainly use this company again.
Nick and Nathan arrived in a timely manner. Nick explained professional and in detail what need to be done. They performed the work and kept me apprised the whole time.
These guys never disappoint! They completed a re-pipe of the house & did such a wonderful job that when a toilet clogged I called & waited for them. Can't go wrong with Big Blue!
Big Blue is awesome! Super prompt and totally professional. We’ll be using them for all of our future plumbing needs.
Both the service manager, Nick, and the technician, Carlos, were knowledgeable, informative, and very courteous! Big Blue provides reminders and notices of appointments, and sends photos of their personnel so you will know who's at the door - a very good idea. I would definitely call them again if need be.