First-class staff and PT/OT. Poor noise control on the floors. Need personalized TV audio devices. Also need regular phones in the rooms
my son was in the hospital and he lost his strength. they did wonderful physical therapy and occupational therapy. The OT was very nice to him and cared about his needs. He still have some work to do, now at home. But they got him in the right direction. thank you
Be very very honest they were outstanding very very helpful they treated my mom fully respect , All the staff there are wonderful. A #1 workers ,:heavy_black_heart: Shout out to Stephanie and shout out to Ashley bottom of my heart they both were wonderful wonderful helpful very very helpful outstanding amazing beautiful awesome workers. A. #1 :thumbs_up_sign:. beautiful outstanding job I wanted to thank you and thank you a millions a millions a million times God bless you :person_with_folded_hands:
The entire staff at Alden were amazing. They treated my mom with respect and gave her top notch care. From the nurses to the therapist and the front desk everyone was amazing. As family you were updated and never in the dark about next steps.
I will try to make this review as short as I can however I have so many nice things to say about this facility and the staff that it will be hard! My sister has been here for 2 1/2 weeks now and she is getting the BEST care possible after a stroke. I live a block away so I am always stopping in at all hours. We also have a private Care Giver coming 3 afternoons a week. The point here is that it never matters which shift of employees are on, they are amazing. They care, they do their absolute best, and they keep me informed about EVERYTHING. Some staff have been there for years and years. Mary, Melissa, Sara, Reuben, Ally and many more are just the BEST! The communication with staff and ourselves is FANTASTIC! It doesn't look like the Ritz Carlton aesthetically, but Alden recently acquired the facility and plans to make improvements along the way. I care less about that than how my sister is being cared for and they deserve 5 Stars for this!
The staff did an outstanding job. Always friendly, caring for the residents with respect and kindness. The rooms were clean and comfortable. Housekeeping kept everything in tip top shape. The food was like eating in a restaurant. Very tasty and presented more like in a hotel than a rehab facility.
