Preparing a list of awesome comments from our customers!
We’re so grateful for Doctor Electric! My husband and I recently bought our first home—our forever home—and unfortunately, the company that handled the previous renovations did not do the electrical work correctly. We were honestly stressed and unsure of where to turn, until we found Joe and his team at Doctor Electric. From the start, they were incredibly professional, responsive, and thorough. They walked through the entire house, checked every single area, and discovered a lot of wiring that wasn’t up to code and, more importantly, not safe. They explained everything to us in detail, answered all our questions, and made sure we understood exactly what needed to be fixed and why. Now, we feel so much better knowing everything is safe and up to standard. On top of that, they offered financing, a warranty, and a discount on the work—which made the decision even easier. Highly recommend Doctor Electric to anyone in the Greater Rochester area. It’s rare to find a team this honest, detailed, and easy to work with. Thank you again, Joe and team!
The level of knowledge and professionalism, is just unparalleled. Keep up the outstanding work. Joe and his team are the best.
Zach came for the annual safety inspection,very thorough. also installed a new light fixture.Always a pleasure dealing with doctor electric.
These guys are the best! They have done a lot of work for us and are always professional and treat you like a valued customer. They also have a yearly plan that gives you discounts and 18-month interest-free financing, Don't look for any other electrician, they are exactly what you need.
We wanted to have a security camera installed on the exterior of our house. We have used Doctor Electric a number of times in the past and they have always done a great job. They did a great job this time as well. Installed a new GFCI outlet in our garage, a security camera overlooking the driveway, and ran a cable between the two. We have had Tom perform most of the work at our house and he always does a great job!
Joe was excellent! He is very knowledgeable for everything I needed to know as a new home owner. Very helpful and would recommend him to anybody. 11/10!
Sedin was nice, courteous and professional. He explained everything to me as he went along. Excellent work. He even made suggestions for future things I might want to consider. Another pleasant experience with your company.
They got there early. Wore protection on their shoes so I didn't dirty my floor. We very polite professional and fast. I would recommend.
Great job by the company as always. Looking forward to having you guys out in the future to work on recommendations provided in the inspection.
Joe is very friendly and was very helpful while providing an estimate for an electrical project that I have. He listened to what I was looking to have done and provided suggestions on how to accomplish that. I would recommend Joe and Dr. Electric to anyone who has an electrical project to be done.
Job well done & we are very pleased with the information Bob gave on size of Air Conditioner that we need for Upstairs Bedroom!!!
I called Doctor Electric for a quote! Tom came and he was straight to the point, no hassle, very friendly along with his guys. They Came to do the job , did a awesome job with everything , very quick and great quality of workman's ship on the two circuits. They will be the first to call when my bathroom are ready. Thanks Tom and the crew!!
Very professional and informative. Came on time and got the job done. Overall completely satisfied.
Tom and his crew were great. They added 3 circuits in our basement with lighting and scheduled the electrical inspection. Very professional.
We called at 8:30 AM; they were here by 9:30 AM and the problem was fixed by 10:30 AM. Jon was polite and highly competent. Would absolutely use them again.
Matt helped us in a pinch. Was professional and friendly and we will definitely be using you again and recommending you to others!
I always receive great service and the technician explains what they have done and offer improvements, if necessary.
I am not one to write reviews, but I would be remiss if I did not take a moment to call out the exceptional service we have received from Dr. Electric over the past few months. Each of the projects they have completed for us have been done with the utmost quality and professionalism. The customer service they provide is incomparable. They never miss an opportunity to let us know how much they value our business. We will continue to call on Dr. Electric for all of our electrical projects and we highly recommend their services to anyone seeking quality, reasonably priced, electrical work by a company the defines amazing customer service.
after two other "electricians" were unable to help us, we called dr. electric after hearing a radio commercial. they were great. our problems have been fixed and I feel confident in their work. safety has no pricetag. thanks joe & jon!
Great professional service! The job was fully explained and I paid what was quoted. No "Oh by the way" charges.
Good people, very knowledgeable on electricity and they care enough to check your house for other problems they see that you didn't call them about when they finish the job they were hired to do at your residence. We put up our Xmas tree and 1/2 of the tree did not light! It was Friday afternoon. I called and said HELP I need to decorate my tree this weekend. He came at 5:30 that day. I had a lit tree in an hour and a decorated tree on Saturday evening. Can't get better service than that folks!
Two days before Thanksgiving I realized I had no lights in my basement and needed to get the problem fixed pronto. I called Doctor Electric based on the reviews in Angie's List and they promptly dispatched a technician, who was able to quickly diagnose and fix the problem. As part of their standard new customer protocol, the technician also performed a safety inspection of my home and discovered that water had been infiltrating my main electrical panel, resulting in corrosion on the main breaker and rust on a number of other breakers. He pointed out that this could be a safety hazard and recommended that this be addressed. At that point I was more concerned about my Thanksgiving preparations, but after the holiday was over I did my own research and subsequently spoke with Matt, the owner of Doctor Electric, who answered all of my questions and suggested several alternative approaches to addressing the problem. Because the placement of the existing outdoor wiring was no longer up to code, and because my house has some interesting structural challenges, Matt and the technician (Tom) spent a lot of time coming up with a solution which would meet code and not detract from the look of my house. When the work was ultimately performed, it was an all-day job but it went very smoothly. The technicians arrived when they said they would, were polite, pleasant and informative, and worked hard all day to get the job done - and power back on - by the time it got dark. They came back several days later and labeled all of the breakers. I was very pleased with all of my interactions with the owner and the technicians. I would definitely recommend Doctor Electric to anyone needing an electrician and will use them again myself for any future electrical needs
Two days before Thanksgiving I realized I had no lights in my basement and needed to get the problem fixed pronto. I called Doctor Electric based on the reviews in Angie's List and they promptly dispatched a technician, who was able to quickly diagnose and fix the problem. As part of their standard new customer protocol, the technician also performed a safety inspection of my home and discovered that water had been infiltrating my main electrical panel, resulting in corrosion on the main breaker and rust on a number of other breakers. He pointed out that this could be a safety hazard and recommended that this be addressed. At that point I was more concerned about my Thanksgiving preparations, but after the holiday was over I did my own research and subsequently spoke with Matt, the owner of Doctor Electric, who answered all of my questions and suggested several alternative approaches to addressing the problem. Because the placement of the existing outdoor wiring was no longer up to code, and because my house has some interesting structural challenges, Matt and the technician (Tom) spent a lot of time coming up with a solution which would meet code and not detract from the look of my house. When the work was ultimately performed, it was an all-day job but it went very smoothly. The technicians arrived when they said they would, were polite, pleasant and informative, and worked hard all day to get the job done - and power back on - by the time it got dark. They came back several days later and labeled all of the breakers. I was very pleased with all of my interactions with the owner and the technicians. I would definitely recommend Doctor Electric to anyone needing an electrician and will use them again myself for any future electrical needs