Preparing a list of awesome comments from our customers!
As I said in my google review, Roger was great. He provided thorough explanations of the work and issues that came up during the repair. Cost adjustments were made clear so there were no surprises. Will definitely be using Empire again (although hopefully not anytime soon #UNKNOWN#)
This was my second time using Empire Plumbing and both times were a very pleasant experience. Roger, the technician, gave clear explanations of what needed to be done and easily worked through some snags encountered on the way. He was very straightforward about cost adjustments from the initial estimate and took pictures of the work both during and after so I could see the problem and repair. Highly recommend!
Empire State Plumbing installed a new Furnace for me. They were very fast, efficient and did very clean neat work. Not sloppy like a lot of other contractors. They were very professional to deal with. Pros In the business, not a here today gone tomorrow, Company. Would highly recommend!
Logan was very professional and knowledgeable of my problem. I would highly recommend Empire State Plumbing.
Roger did an excellent job! Very clean install and clean up. Very personable; explained the problem and process to fix. Thank you!
What a great customer experience Empire State Plumbing provided today. I called them this morning with a major (well, major to me) issue and they were here this afternoon solving my problem. Talk about solid response time!! I'm very appreciative of how professional and friendly our tech Vic was. If you have a plumbing issue, this is the company to call!!
Victor was very friendly, knowledgeable, professional and explained things clearly. Very happy with the level of service we received.
Roger was thorough and took time talk through his diagnosis so that I could understand and make an informed decision.
I believe that everytime even with the past experiences of EMPIRE STATE PLUMBING I can always get the best experiences and the most professional people who are 100 percent on top of their game and now there's no turning back to look for anyone else to do any plumbing problems I might accure. And again I would like to throw your business out there to help anyone who needs a plumber.
As previous, Roger was professional, thoughtful and thorough in assessing and diagnosing the issue. Appreciate his willingness to do what’s necessary to accurately address the problem and for his courtesy throughout.
Victor was very knowledgeable and professional. He got right to work upon arrival. He was courteous and was able to explain things clearly and succinctly in layman’s terms. Will definitely call upon him again when needed.
So lucky to have Empire State Plumbing in our area. Reliable, knowledgeable and capable. Prompt communications and quality work