They came, were very professional and solved one of my toilet problems and also gave me an estimate for another job. Very good
Our garbage disposal stopped working last night after our dinner so since we are Diamond Club Members with Classic Plumbing, we called Classic Plumbing first thing this morning and they were able to come out and start our repair prior to 12:00 noon. Our repair tech was John who is familiar with us & our condominium and has been here to help with multiple projects over the years. John is always very professional; he is always neatly or cleanly dressed, he is always happy to be here and has a smile on his face even if things in his life are not going great. The service that we get from Classic Plumbing is quite phenomenal as compared to some other plumbing companies that we have had to deal with over the past 50 years that we have lived in the Roanoke Valley area and we've been using Classic Plumbing for probably 30 of those years and are very happy and satisfied customers!
I'm not really sure about the technician--i'm bad with names. BUT, from the receptionist to the estimate, these folks are def 5 star. Lovely to deal with!!
John performed my annual inspection. He is very thorough and knowledgeable. John answered any questions that I had confidently and completely. Having this inspection done annually gives me peace of mind, especially since plumbing is my least favorite household task.
Very professional found my leak promptly repaired it in a timely manner I will definitely be using Classic Plumbing in the future.
So appreciative of the folks at Classic Plumbing! Highly recommend them! Even our mail carrier saw their truck in our driveway and said "they did work for me recently - love 'em!"
Answered all our questions, gave helpful tips to assist with "healthy pipes". Very friendly and professional.
John is amazing! He explained the process and cost very clearly. In addition, he educated us on the workings of the septic system.
Once again Classic Plumbing Solutions came to the rescue-and in a Sunday morning! Jason addressed the dishwasher flooding problem quickly & effectively, answered all my questions and offered good advice.
Jason was terrific at explaining the problem with our kitchen faucet and how to correct it. He was thorough, reassuring, and clearly described what we need to do. He turned a tough challenge into a workable solution. Thanks, Jason!
These folks are the best! They are so nice, professional, easy to deal with, and very knowledgeable. We just had our kitchen faucet replaced. Our technician was awesome - he was here probably 45 minutes, did a great job, and was so friendly. I can’t recommend Classic Plumbing Solutions enough!
They are GREAT!! We have used them before, and they always do a great job. Always call when they are on the way, always on time. Efficient, quality work, explain the problem & options for repair. Honest, have never tried to rip us off. Polite. Reasonable prices. Cant say enough good stuff about them.
On time, friendly, explained service very well. I would highly recommend Classic Plumbing Solutions!
Response time by Classic Plumbing was good. The plumber readily assessed the issue and offered to answer any other questions I had. All in all very good service and I would use again.
Once again, Classic Plumbing to the rescue. We noticed water after running the dishwasher, and after checking it and then the sink, water seemed to be leaking out of the garbage disposal. Called Classic and they were able to work me in this afternoon. I now have a beautiful new garbage disposal, no leaking, and avoided having to use a bucket under the sink all weekendwhich is what I expected. Excellent service, and I like that they always use highly rated replacements.
Lisa is so pleasant to talk to when I call for appointment. Anthony, service technician, is knowledgeable, professional and always answers my questions when issues come up. I'm very, very pleased with Classic and have used them for number of years.
I have had 3 separate plumbing experiences with Classic Plumbing and they are fantastic from start to finish!
I used Classic Plumbing exclusively as a sub-contractor while I was in business in Salem, VA. I am not retired, but I called and they came! Very satisfied.
Jason and team are amazing as always. Very professional, answered all of my questions. Highly recommend! Five stars!
